Privacy policy

Last Updated: November 2025

Golden Bay Jumpers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

By visiting our website https://goldenbayjumpers.com booking a rental, or contacting us, you agree to this policy.

🧾 Information We Collect

We collect information that helps us process orders, improve our services, and make your experience better.

Information you provide directly:

  • Name, phone number, and email address
  • Billing and delivery address
  • Payment details (processed securely through our payment providers)
  • Event details (location, setup surface, date, special requests)

Information we collect automatically:

  • Browser type, IP address, and pages visited on our site
  • Cookies and usage data (see our Cookies Policy for more info)

We only collect what’s necessary to run our business smoothly — no unnecessary data here!

🛍️ How We Use Your Information

We use your information to:

  • Process your booking or purchase
  • Send order confirmations, invoices, or updates
  • Communicate about delivery, setup, or special requests
  • Improve our website and customer experience
  • Send occasional promotions or updates (if you opt in)

We do not sell or share your personal data with third parties for marketing purposes.

💳 Payment Information

We use trusted third-party services (like Stripe, Square, or PayPal) to process payments. Your full credit card information is never stored on our servers — all transactions are encrypted and secure.

📦 Sharing Your Information

We may share limited information with trusted partners only when necessary to provide services, such as:

  • Delivery partners or staff for drop-offs and pickups
  • Payment processors for secure transactions
  • Insurance or park agencies if a certificate of insurance (COI) is requested

These partners are required to keep your information secure and only use it for its intended purpose.

📧 Communication Preferences

We may contact you by phone, text, or email about your rental. By booking with us, you agree to receive these communications for service-related purposes.

You can unsubscribe from promotional emails at any time by clicking “unsubscribe” or contacting us directly.

🧁 Cookies

We use cookies to make your experience smoother — to keep your cart active, remember preferences, and improve site performance.
You can manage cookies in your browser settings. See our Cookies Policy for full details.

👧 Children’s Privacy

Our website and rentals are intended for adults (18+) making bookings. We don’t knowingly collect information from children under 13.

⚖️ Your Rights

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal data
  • Correct or update inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

To make a request, contact us at [email protected]

🔐 How We Protect Your Data

We take reasonable steps to safeguard your data through encryption, secure servers, and limited access. While no method is 100% foolproof, we do our best to protect your information.

🔁 Updates to This Policy

We may update this Privacy Policy periodically. If we make significant changes, we’ll post an updated version on this page with a new “Last Updated” date.